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AI Patient Scheduling

Fill every chair, every day — without the phone tag.

DentalFlux uses AI to optimize your schedule in real time. When a patient cancels, the system instantly texts patients on your waitlist with the open slot. It matches procedure duration to available time blocks, balances production across providers, and sends smart confirmations that reduce no-shows by up to 67%.

Patients can self-schedule online 24/7 through a branded booking page that respects your scheduling rules — no double-booking hygiene, no placing a crown prep in a 30-minute slot, no scheduling new patients during your lunch block.

Instant Cancellation Fill

When a patient cancels, DentalFlux texts your waitlist within seconds. First patient to confirm gets the slot — no staff phone calls needed.

Smart Confirmations

Multi-touch confirmation sequences via text and email at 7 days, 2 days, and 2 hours before the appointment. Patients confirm with a single tap.

Production-Optimized Scheduling

AI balances high-production procedures with hygiene and exams to maximize daily production per provider. No more half-empty afternoons.

24/7 Online Booking

Patients book directly from your website or Google listing. DentalFlux enforces your scheduling rules so only valid appointments get booked.

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Treatment Plan Presentation

Patients say yes when they understand the plan, the cost, and their options.

DentalFlux generates clear, visual treatment plan presentations that show patients exactly what is recommended, why it matters, what their insurance covers, and what their out-of-pocket cost will be. Plans include financing options from CareCredit, Sunbit, and in-house payment plans so cost is never the only reason a patient declines.

When a patient leaves without scheduling recommended treatment, DentalFlux follows up automatically with personalized messages that reference their specific treatment, cost breakdown, and available appointment times.

Visual Plan Builder

Generate patient-friendly treatment presentations with tooth diagrams, procedure descriptions in plain language, and itemized cost breakdowns.

Insurance Breakdown

Automatically calculate what insurance covers, the patient's copay, remaining annual maximum, and any waiting period restrictions for each procedure.

Financing Integration

Show monthly payment options from CareCredit, Sunbit, and your in-house plans directly in the treatment presentation. Remove cost as a barrier.

Unscheduled Treatment Follow-Up

AI follows up with patients who leave without scheduling. Messages reference their specific treatment and include a direct link to book the appointment.

Insurance Verification

Verify every patient before they sit in the chair — automatically.

DentalFlux automatically verifies insurance eligibility and benefits for every patient before their appointment. No more 20-minute phone calls to insurance companies, no more surprise denials at the front desk, and no more patients upset about unexpected costs.

The system checks coverage levels for preventive, basic, and major procedures, identifies remaining annual maximums, flags frequency limitations, and verifies waiting periods for new plans — all without your staff lifting a finger.

Automatic Pre-Visit Verification

Insurance is verified 48 hours before every appointment. If there is an issue — lapsed coverage, maxed-out benefits — your team knows before the patient arrives.

Benefit Breakdown

See coverage percentages for preventive, basic, major, and orthodontic services. Know the patient's deductible status and remaining annual maximum at a glance.

Frequency Limitation Tracking

DentalFlux tracks when patients last had covered procedures (cleanings, X-rays, fluoride) and alerts you if a procedure will not be covered due to frequency limits.

Real-Time Eligibility

Connected to major dental insurance clearinghouses for real-time eligibility checks. Supports Delta Dental, MetLife, Cigna, Aetna, Guardian, and 200+ carriers.

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Recall & Reactivation

Bring overdue patients back before they become someone else's patients.

The average dental practice has 30-40% of its patient base overdue for hygiene. That is thousands of dollars in lost production walking out the door every month. DentalFlux runs automated recall sequences that contact overdue patients through their preferred channel — text, email, or phone — with escalating urgency and personalized messaging.

For patients who have been gone 12 months or more, DentalFlux shifts to reactivation mode with special offers, appointment reminders tied to insurance year-end benefits, and "we miss you" messaging proven to drive re-engagement.

Multi-Channel Sequences

Reach patients where they respond: text messages, emails, and automated phone calls. Each channel escalates if the previous one gets no response.

Year-End Benefits Campaigns

Automatically identify patients with unused insurance benefits and send targeted campaigns in October and November before their benefits reset on January 1.

Reactivation for Lapsed Patients

Patients gone 12+ months get a different sequence: updated practice information, special welcome-back messaging, and easy one-tap scheduling links.

Recall Analytics

Track recall rates by hygienist, time period, and patient segment. Know exactly which campaigns are working and which patients need a personal call.

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Patient Communication Hub

One inbox for texts, emails, and voicemails — with AI handling the routine stuff.

DentalFlux consolidates all patient communications into a single inbox. Text messages, emails, voicemail transcriptions, and web form submissions all appear in one place. Your team sees the complete conversation history for every patient, regardless of which channel they used.

The AI automatically handles routine communications — appointment confirmations, post-op care instructions, prescription refill requests, and directions to the office. Your staff only needs to respond to messages that require human judgment.

Unified Inbox

All patient messages in one view: texts, emails, voicemail transcriptions, and web forms. See the full conversation history for each patient across all channels.

AI Auto-Responses

Routine questions — office hours, directions, insurance accepted, appointment availability — are answered instantly by AI. Staff focus on clinical and complex requests.

Post-Op Instructions

Automatically send procedure-specific post-op care instructions after extractions, root canals, implants, and other procedures. Follow up at 24 and 72 hours.

Two-Way Texting

Patients text your practice number and get real responses — from AI for routine items, from your team for everything else. No app download required.

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Practice Analytics Dashboard

Know exactly how your practice is performing — today, not last month.

DentalFlux gives you real-time visibility into the metrics that drive practice profitability. Production per provider, collection rates, case acceptance percentages, hygiene recall rates, new patient flow, and scheduling efficiency — all updated in real time and benchmarked against industry averages for your practice size and region.

For DSOs and multi-location practices, the Enterprise plan includes cross-location analytics with standardized KPIs, location-by-location comparisons, and consolidated reporting for ownership and investors.

Daily Production Tracking

See production and collections in real time by provider, procedure category, and insurance type. Compare against daily and monthly goals.

Case Acceptance Metrics

Track treatment plan acceptance rates by provider, procedure type, and dollar amount. Identify which types of treatment patients decline most often.

Hygiene Department KPIs

Monitor recall effectiveness, perio diagnosis rates, hygiene production per hour, and reappointment rates. Benchmark against top-performing practices.

New Patient Analytics

Track new patient sources, conversion rates, and lifetime value. Know which marketing channels deliver patients who accept treatment and stay long-term.

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